Defined, “ivory tower” is seclusion or remoteness of attitude regarding real problems, everyday life, etc.
When the executive leaders of a business isolate themselves from the daily goings-on of what it takes to keep their business flourishing, they set a tone of divisiveness. From a career success perspective, a high-level team position warrants congratulations. But no organization thrives without all its numerous working parts running like a well-oiled machine. Leaders best contribute to its success when they are approachable and engaged in full.
I can think of a company in Pennsylvania that felt like a warm blanket on a cold day every single time I walked through its doors. From the concierge to the president (who was visible in all departments regularly), there was a palpable sense of welcome. Everyone knew the president—he commanded authority. But his demeanor was warm and engaging. He exuded no airs of superiority, and yet, his team respected him.
Ivory tower leadership is a great divide. When it is operative, you might hear comments such as…”Oh, you just don’t understand.” Or, “It’s easy to criticize when you’re holed up in your office all day and don’t have a clue what’s really going on.”
Surely, some degree of privacy to complete the tasks of an executive position is necessary. But when privacy is really a cloaked roadblock to your team who needs you, the great divide gets greater.
An ideal executive leader is visible and interactive. Be seen, and say hello in some way—every day, throughout the day.